Q & A
Q: Who does the repair work?
A: S.G. Scooter Davis handles all repairs for Granville Guitars. He has been working on and playing guitars and amps for over 30 years. Scooter apprenticed with Mr. Pete Galindo for 7 years and holds a technical degree in electronics. He holds a wide variety of factory authorizations from the leading names in the industry. Scooter is a member in good standing of the Guild of American Luthiers.
Q: What items can I bring to Granville Guitars for repairs?
A: Granville Guitars provides full repair services for electric and acoustic guitars, bass guitars, and vintage tube amplifiers. We currently do not do P.A. gear or keyboard repairs. Granville Guitars also offers custom effects pedals built by Scooter.
Q: How long can I expect my repair to take?
A: All repair customers should expect to allow at least 10-14 days turnaround time. While the work itself may not take that long, at any given time there can be 10-30 other repairs in the shop waiting their turn. Many repairs can be handled sooner but some may take much longer depending on parts availability or acquiring of schematics.
Q: What happens when my repair is completed?
A: You can expect to hear from us immediately upon completion of the repair. At that time you will be asked to pick up your instrument within three business days of completion. Any repair that is left unclaimed beyond 10 business days will be subject to a weekly storage fee of $10. After 30 calendar days the repair becomes the property of Granville Guitars.
Q: Can I visit with Scooter personally?
A: Of course! The Granville Guitars repair hotline is 727-392-4545. If you get the voice mail please leave a message! You will be contacted promptly.
Q: Can you tell me how much _________ would be?
A: Please see the above rates schedule for general cost information. However, instruments must be inspected in person in order to give an accurate appraisal of the work necessary. Therefore, we are unable to give estimates over the phone or via email.
Q: Can I bring my own parts?
A: Certainly. Although before you buy, shop around and get your best price. The chances are very good that we can beat it. Special order parts must be paid for in full before ordering.